1Intro
2Who is the client?
3Who is the SME?
4Take the lead
5A consultant, not a battle
6Why are we doing this?
7A blueprint: learning objectives
8Action mapping
9Redirect and clarify
10Managing the relationship
11True or false?
Watch again: true or false?
Remember: to sign off on = valider · to call the shots = décider, mener la danse · to take something at face value = prendre quelque chose au pied de la lettre.
More: General comprehension · The details · Key notions · What would you say? · Clarifying questions · Your turn · Final test · The words · Back to the course